Welcome to Forteko.lk. By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with these terms, please refrain from using our site.

1. Introduction

Forteko.lk (“Website”, “we”, “us”, or “our”) is an online platform operated by Forteko that provides users with access to purchase electronic gadgets, smart home devices, and related products. By using our website, you agree to comply with and be legally bound by these Terms and Conditions.

2. Acceptance of Terms

By using this Website, you confirm that you are at least 18 years old or have received permission from a legal guardian. Your continued use of the Website implies acceptance of these Terms and Conditions, which may be updated periodically. It is your responsibility to review these terms regularly.

3. Product Information

We strive to provide accurate product descriptions and images. However, we do not guarantee that the content on the Website is free of errors, complete, or up-to-date. In case of discrepancies, please contact us at info@slateblue-clam-813295.hostingersite.com

4. Pricing and Availability

• All prices are listed in Sri Lankan Rupees (LKR).
• Prices are subject to change without prior notice.
• We reserve the right to modify or discontinue products at any time.
• Availability of products is subject to change. We are not liable for any product being out of stock or unavailable for purchase.

5. Ordering and Payments

• By placing an order, you agree to purchase the items at the listed prices, including applicable taxes and shipping fees.
• We accept various payment methods, including credit/debit cards and bank transfers.
• All orders are subject to acceptance and availability. We reserve the right to cancel any order at our discretion, especially in cases of payment issues, stock shortages, or suspected fraud.

6. Shipping and Delivery

• Orders are shipped to addresses within Sri Lanka. Shipping fees and delivery times vary based on your location.
• Estimated delivery times are provided for reference only and are not guaranteed. Delays may occur due to unforeseen circumstances beyond our control.
• Please ensure that your shipping address is accurate. We are not responsible for incorrect or incomplete addresses.

7. Returns and Refunds

• We accept returns within 7 days of delivery for products that are defective or damaged upon arrival.
• To request a return, please contact our customer support at +94 76 432 1228 or info@foreko.lk with your order details and proof of purchase.
• The product must be returned in its original packaging and condition, with all included accessories.
• Refunds will be processed via the original payment method within 14 business days of receiving the returned item.

8. Warranty

• Certain products may come with a manufacturer’s warranty. Please refer to the product description for details.
• Forteko.lk does not provide additional warranties beyond those offered by the manufacturer.

9. Intellectual Property

• All content on this Website, including text, images, logos, and graphics, is the intellectual property of Forteko.lk and is protected by copyright and trademark laws.
• You may not copy, distribute, modify, or reproduce any content from the Website without our express written permission.

10. User Accounts

• You may create an account to access certain features of the Website. You are responsible for maintaining the confidentiality of your account credentials.
• We reserve the right to suspend or terminate accounts if we suspect any unauthorized use or breach of these Terms.

11. Limitation of Liability

• Forteko.lk is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the Website, products purchased, or inability to access the Website.
• We do not guarantee that the Website will be free of errors, viruses, or other harmful components.

12. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your data.

13. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of these external sites.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Sri Lanka. Any disputes arising out of or related to these terms will be subject to the exclusive jurisdiction of the courts of Sri Lanka.

15. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the Website after changes are posted constitutes your acceptance of the revised terms.

16. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Defyo & CO
Email: info@slateblue-clam-813295.hostingersite.com
Phone: +94 76 432 1228

By using Forteko.lk, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.